Blog | Cegedim Healthcare Solutions

Pharmacy Manager and App Partners Improve Patient Services

Written by Cegedim Healthcare Solutions | Sep 29, 2023

In today's fast-paced world, extending access to healthcare services for patients is more important than ever. Patients expect convenience and transparency in their interactions with pharmacies. That's why Pharmacy Manager is proud to introduce our innovative patient-facing app partners – designed to deliver efficiency and enhance patient satisfaction.

Our seamless API integrations allow pharmacies to effortlessly connect patient-facing app features, providing patients with instant prescription status updates and collection readiness. These features streamline the process for patients requiring no additional effort from busy pharmacy staff.

BeWell: A Wealth of Patient Insights

Accessing comprehensive patient data has never been easier. BeWell's Patient Application provides access to your patients’ information at your fingertips, including health history, allergies, medication lists, and vaccination records.

This data empowers pharmacy healthcare professionals to offer personalised care and advice. Additionally, real-time updates keep both pharmacy teams and patients informed about order statuses, fostering trust and enhancing the patient-pharmacist relationship.

The BeWell App's simplifies patient engagement across channels, such as phone, email, SMS, and in-app notifications with it's consolidated view of patient-pharmacy communications it is enabling staff to co-ordinate support.

Pharmacy Teams can view and process all patients' acute and repeat prescriptions with automated status updates and full transparency throughout the process, enabling teams to take prompt action on any outstanding or overdue prescriptions, and provide real-time updates and visibility to patients from the moment they place an order until it is ready to collect.

 

Manage My Meds: Simplifying Prescriptions

It has never been easier for patients and pharmacies alike to manage repeat prescriptions with the Manage My Meds App, created by the team at
Avicenna. The app enables pharmacies to offer patients access to manage their repeat prescriptions online and have them sent directly to their designated Avicenna pharmacy, along with a range of additional features and benefits.

The streamlined system eliminates the need for patients to make multiple trips to the pharmacy or contact their GP, by sending the requests to their GP, saving them valuable time and effort.

For pharmacies, Manage My Meds reduces the administrative workload associated with prescription orders, allowing them to focus on providing quality care and expanding services. The app also allows pharmacies to showcase additional pharmacy services directly via the app, allowing patients to book services, reducing admin, and increasing efficiency.

Introducing Manage My Meds to their patients, means becoming their 'pocket pharmacy' and offering healthcare solutions and support when they need it most is one step closer.

Our Commitment to Your Success

Pharmacy Manager's philosophy is centred on technology as an enabler, empowering healthcare professionals to focus on effective patient care. That's why we collaborate with esteemed partners like BeWell and Manage My Meds, ensuring you have ready access to the tools you require integrated into one solution.

By leveraging cutting-edge technology and partnering with industry leaders, we strive to support your success and your patients' well-being and satisfaction are our top priorities - we are committed to enhancing their pharmacy experience through innovation.

Pharmacy Manager's integration with patient-facing, BeWell and Manage My Meds Apps, is another step towards transforming the way pharmacies operate in the UK.

Seamless access to patient data, simplified prescription management, and our continued commitment to your success and dedication to revolutionising patient care and ensuring that both your patients and staff experience improved satisfaction.

Are you ready to embrace the future of patient engagement? Get in touch to learn more about how Pharmacy Manager can elevate your pharmacy's efficiency and patient satisfaction.